Seeking the ultimate couch for your space? Cozey or Burrow – who provides the ideal mix of style, durability, and customization? Let's find out which brand takes the crown for the best couch choice.
Alex Back | Couch CEO & Founder
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Hold onto your seats as we delve into a clash of the couch titans. Seeking to uncover the couch kingpin, Cozey or Burrow? Wondering which brand rules the realms of style, sturdiness, and overall appeal? Let's explore and unveil the champion of comfort!
Side By Side
Features
Burrow
Made to Order Lead Times
N/A
Free Shipping Option
White Glove Delivery Option
Return Option
Warranty Included
Financing Option
Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
USA + Import
Avg. 3-Seat Couch Price
$$-$$$
In the realm of couches, Cozey and Burrow each bring something unique to the table. Cozey distinguishes itself with its diverse style options and robust durability, ensuring a long-lasting investment for buyers valuing quality. Burrow, on the other hand, emphasizes sustainability and modern design elements, appealing to those seeking eco-friendly furniture with a contemporary flair. When it comes to customer service, Cozey focuses on personalized experiences, while Burrow's innovative tech integrations offer a cutting-edge approach to couch ownership. With distinct strengths, each brand caters to different buyer preferences, leaving the final choice between them open-ended.
BRAND #1:
| Brand Summary
| PotatoMeter Rating:
Online Shopping Experience Score
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Durability and Quality Score
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Shipping and Lead Time Score
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Vibe Check Score
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Customer Focus Score
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Overall PotatoMeter Rating
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| Pros & Cons
Pros
Cons
BRAND #2: Burrow
Burrow is an online-only retailer that was founded in 2016. The original idea was actually a class project before it transformed into a real company. Burrow's goal was to modernize the entire couch shopping and couch ownership experience. Modularity, expandability, and ease of assembly were the core principles.
Burrow | Brand Summary
Burrow provides a clever and creative solution to the many issues that have historically plagued couches – bulkiness, inflexibility, and immobility to name a few. Burrow’s modern, modular methodology has some major benefits over the competition, but it also leads to several flaws that are hard to gloss over. Their emphasis on sustainability and eco-friendly practices are admirable and commendable. However, the materials used for their modular couches are not as high a quality as you’d hope for given the price.
Burrow’s primary goal is to modernize the furniture market. Their couches are designed to be modular and expandable so that they can grow with you. They’re also delivered in boxes and easily assembled and disassembled. Great for apartment dwellers!
Burrow’s couches ship for free via FedEx, though you might end up with a dozen boxes if you order a sectional. Their couches come with a 1-year warranty on craftsmanship. A Mulberry extended warranty is also available, which protects against accidents and damage.
Several of Burrow’s couches have multiple customization options so you can really design a sofa that suits your style. There are also modern, high-tech options like having a phone charger built right into the couch. Perfect for those nights you’re browsing on your phone while half-watching “Love is Blind” on TV.
One of Burrow’s drawbacks is that the material quality could be better. It’s not terrible at the lower end of their price range, but for their higher-priced couches, the cushions could feature higher-quality fill materials. On top of that, their business model implies that their couches will be inexpensive, but they can actually get quite pricey.
Lead times are also longer than you’d expect. If a couch is in-stock it could ship out in 1-2 weeks. It could take 4-6 weeks or even 4 months if not. And once your couch arrives, assembly can be much more challenging than advertised.
In the battle of comfort, Burrow emerges as the victor, offering a blend of style, durability, and sustainability that sets it apart. With its focus on modern design and eco-friendly practices, Burrow caters to buyers seeking a contemporary and earth-conscious couch option, making it the top choice between the two brands.
Alex Back
Couch CEO & Founder
Alex Back is the founder and CEO of Couch. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN, and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.co audience informed and engaged on a daily basis.
